14835 Ballantyne Village Way Ste 115
Charlotte NC 28277
Phone: 980-585-1243 (Ballantyne)
Store Hours: Mon-Sat 10am-6pm & Sun Closed (Ballantyne)

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FAQ's

Frequently Asked Questions

-What designers do you carry?
We carry a vast array of designers from all over the country and the world. A lot of our clothing is made in the USA and we note that in the item description. We work directly with various designers from all around to get you the most on-trend items for the best prices possible! We believe you should never have to sacrifice style for affordability.

-How do you measure the clothing?
Please take a peek at our sizing chart to better assist in selecting the appropriate size for your body type. We measure each garment and include this under the Details portion of every item.

Please note that each measurement listed under the “Details” portion of each garment is item specific. We arrive at each measurement by laying each garment down on a flat surface and measuring across the front portion only in inches. To arrive at something comparable to your personal measurements, simply take ours measurements and double it. Refer to the size chart listed below the Item Details to decide what size fits your body type the best.

We are more than happy to help with any question you may have about sizing or anything else. Should you require additional assistance, simply contact us at contact@thecheekybean.com.

-You are out of stock on my favorite item-what are the chances you will be getting more?
We will always try and restock our most in demand items but can not guarantee it depending on the supply and the designer. Make sure you add the item to your wish list and we will make sure we let you know should we get the item back in stock.

-Do you offer any discounts?
Make sure to follow us on all of our social media outlets for the inside scoop on all things Cheeky Bean-Facebook, Blog,Twitter, Instagram and Pinterest. We always give sneak peeks and the inside track to our Cheeky Bean Insiders there.

-I placed an order with you, how will I know when my order has shipped?
We will send you the shipping confirmation so that you may track your order via email directly from USPS as soon as your item has shipped.

-What if I change my mind, can I cancel my order?
Once your order has been placed with us and you are in receipt of your shipping confirmation, we are unable to cancel your order. You may, however, exchange or return the order per our return/exchange policy.

-What items am I not able to return?
We are unable to accept returns/exchanges on all sale items, all earrings, bathing suits, and undergarments (including camis).